Calgary iPhone Repair, iPad, MacBook, Computer Service AB, Canada

Welcome to The Stem Support

The best place to have your Apple MacBook, iMac, iPhone, Samsung Galaxy, other Android screen , tablet and iPad digitizer repaired in Calgary! We offer OEM & 3rd party parts for PC computers such as ASUS, Lenovo, Acer, devices such as iPhone, iPad repair, and with owner Rick Golds 25+ years of experience, you can be assured it will be done properly! Don’t trust your computer or device to just anyone!

All other issues including bad hard drives, defective RAM, lost data, broken digitizers, cracked screens, malfunctioning buttons or speakers, battery replacements, bad docks, Windows or macOS  software issues, out of warranty PC, Android, iMac or MacBook hardware problems can be taken care of as well! Liquid damage and data recovery services are provided as well iOS or Mac OS X training!

Please check out our Creative services such as website design, video production and graphic design at www.thestemcreative.com

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Read Our Reviews & Testimonials

Calgary iPhone Repair, iPad repair Calgary - The Stem Support

4.6

Based on 113 reviews

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The Stem Group - Apple computer, iPhone & iPad repair in Calgary

4.8

Based on 12 reviews

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The Stem Group

3.3

Based on 7 reviews

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Today I was having some trouble with my computer and my internet browsers would not connect with my internet. I'm home from Indiana University for the week and I had a huge project to get done this week. My aunt in Calgary owns an iPhone repair store and she got me in touch with Rick. And I am so glad she did, because not only did he help fix my computer problem over the phone from another country, he also helped me run countless tests to try to find out what was wrong. He was very patient and incredibly helpful, and I would highly recommend him to anyone having any computer troubles!

Moriah Atlas

20:02 21 Nov 15

On time. On budget.Word up.

Darcy George

20:16 23 Sep 24

During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts.

Martin Buschau

20:17 22 Feb 25

6 weeks ago, I knew I needed a website and asked the universe for guidance. Shortly thereAfter my iPad quit talking to me and I walked in to the office of the first hit on Google for iPad repairs and met this amazingly talented visionary named Rick. In just a Few short weeks, he has created for me my dream. I simply throw ideas at him and he takes them and runs with them. He is creative, intuitive, patient, skilled, efficient and visionary. He guides me when I stray, listens to what I am trying to do and then makes these ramblings into a real live cohesive package, in just a few short weeks, he has pulled together my logo, website, marketing, banner, trade fair booth etc, often under tight deadlines. If you need to step your game up a notch ( or 10), this is the man to call. Thank you Rick!!........Tara, Spirit of Oneness Inc.

Tara Sue Moore

05:20 27 Oct 14

Rick was extremely helpful and knowledgeable. A very comfortable experience with technology I'm uncomfortable with.

Annie Hu

23:26 25 Sep 22

Excellent service! Great at-my-level explanations of problems. All solved in the most cost-effective way. Thanks, Rick!Highly recommended for your Apple/Mac needs.

Trey Petty

23:37 28 Dec 22

Excellent service. Quick turnaround times.I would highly recommend the stem.

Elissa-Shaye

04:31 31 Dec 24

Top notch!!! After I was told by apple at market mall that my issue could t be fixed and I needed to buy a new phone, the stem helped me! Great price, great service and would HIGHLY recommend !!!

Caitlin Halliday

21:35 08 Aug 18

Always quick and great service

Louis Devost

13:34 28 Oct 24

I reached out to Rick after dropping and cracking the screen on my S23 Ultra. Costs quoted for repair from other companies varied wildly, but Rick gave me 2 solid choices and the differences between the 2.I opted for an aftermarket replacement rather than the significantly more expensive OEM replacement and he ordered the parts required the same day. Rick provided an exceptional service and was able to do the repair in 24hrs, which was perfect, as I was heading out of town for a few day.Hopefully I don't require Rick's services again, but if I every do, he'll be my first and only call, and I'm more than happy to recommend him to others in the future.

Mike Burgess

15:53 10 Jul 24

The Stem Group knows their stuffWent in once for assistance on an iPad that Rick fixed while I waited. Fast and reasonable. Second time was with a laptop that I thought was heading for recycling. One again, Rick got it back in order as good as new.Highly recommend them for your phone and computer repairs. 👍

Mark Mireault

16:30 27 Oct 24

Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.

Rowdy Dragons

19:46 28 Dec 24

Rick is awsome, he helped me when the other big box stores would not. Liquid ( 4x4 coffee to be exact) was spilled in my laptop. It has been working great since. I'm thankful found him and will be going here from now on.

Amanda Edwards

18:28 08 Jun 24

Contacted for some support on my broken MacBook and Rick was super helpful and honest! Definitely hit them up!

Jesse Gillett

22:02 10 Apr 21

Fast, Friendly and Competent. This was a great experience. Dropped my phone this morning and although only a small crack, the screen would not respond....

Jeremy K.

15:17 21 Dec 16

Rick replaced the glass screen on my iPad pro and I couldn't be a more satisfied with his work. Very professional and the turn around time was as promised. I highly recommend this company to anyone looking for help with their phones/tablets.Hopefully I never need to go back, but I definitely will if the need arises.Thanks again Rick.

Andrew Berg

03:02 03 Sep 23

Rick was very professional and did a great job fixing the glass in my AppleWatch 7. He even followed up to make sure everything was as working as it should be. Highly recommend the Stem for your device repair needs!

Evan Blackwell

21:05 14 May 24

Great friendly service and fixed my device really fast for a great price! Would recommend going there over any Apple Store for phone repairs.

Neil R

04:38 26 May 17

Excellent service, great price and very good communication.

Andy C

21:42 28 Dec 24

Thank you Rick for restoring the LED connection in our ipad2, otherwise Apple recommended scrapping it and buying another. I got what I paid for: a fixed product at a reasonable price and picked it up the next day!

Barb Quadri

22:24 01 May 14

I dropped my iPad and shattered the glass. The Apple store said they wouldn't fix it, but would replace the entire iPad for about $300. At that price, you...

Iain G.

07:41 05 Dec 12

Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !

Andrew Reed

18:47 04 Jan 25

Great place, good service, it's worth to go. O(∩_∩)O~~

Destinee Wong

02:32 29 Jan 16

Rick has helped me with a variety of I.T. “challenges” over the past few years (eg: iMac, iPad, Apple and Galaxy phone issues). He is consistently and patiently solved all my problems - and saved me money by repairing vs replacing. Highly recommend his services.

Murray Castle

19:09 08 Jun 24

A car drove over my phone leaving the screen shattered! Thought my phone was toast! Took my phone to the stem and had it fixed within an hour!! Fantastic service, and very affordable.

Megan Paige

22:57 06 Jul 16

I was referred to check out the STEM on a local page on Facebook, after having no luck with Apple. Apple said my machine was “too vintage” and that there was nothing they could do to fix it. I’m so happy I didn’t take their word on this. I knew the MacBook had been well taken care of and it had heaps of life left. After going to The Stem I left with my MacBook in tip top shape and working better than before. He was so helpful, kind and knowledgeable. He even checked in with me to ensure everything was running smoothly. I so appreciate great customer service and quality work. I have been telling everyone I know.Go to The Stem in Bowness.

Linda McNaull

23:33 03 Jul 24

Great & efficient!

Dave Ike

00:19 23 Feb 21

I highly recommend Stem as an alternative to the back room technicians and long wait times at places like Apple or Memory Express . It’s a small shop and Kevin is very knowledgeable on all devices. For more than 6 years he has worked on many of my family’s devices from laptops to cell phones.

Jane Vaasjo

20:38 23 Aug 24

Great service, knowledgeable staff.

Dale Guidi

17:20 10 Jul 24

Thank you Rick for the great service and amazing turnaround! I called Rick this morning at 11:13am and got to his shop by 11:23am. He had my screen fixed on my iPhone 5S by 11:41am, back in business! I would highly recommend The Stem Group for all your tech fixes, in fact, I'll likely be bringing my iPads in to Rick in the next week or two to be fixed as well! Keep up the great work!

Kelley Skar

19:05 18 Dec 14

Great price and service. Rick fixed my busted iPhone screen and replaced my battery in less than an hour. My phone hasn't worked so well in years. He also answered my emails off hours. No hesitation going back again.

John Meyer

20:49 11 Aug 17

Excellent prices, good guy, does a real nice job, and follows up. Thanks!

A1FORCEJUAN

00:31 12 Mar 24

I shattered the screen of my surface pro pretty badly. Rick was able to repair my laptop within a couple of days. The laptop looks amazing and runs smoothly. I highly recommend checking the shop out, great prices and amazing quality service.

nada haj

16:10 08 May 24

Great place to have your device repaired

Richard Bennett

15:57 21 May 24

what a wonderful experience of repairing !

Vivian Tang

06:24 14 Mar 15

Nice Repair Job. Better price than anyone else. Rick is friendly and wants your business. Emails and IM’s you making sure you received the quote and follows up. Nothing wrong with that, sign of a good business man. Glad I found his ad. A job well done! Two 👍🏻👍🏻 Up!

Rob Hadlow

02:04 10 Jun 23

Quick service great price. iPhone 6 screen replacement.

Johnny Kananaskis

19:28 07 Jan 18

Rick was absolutely amazing! I had a cracked screen and other companies were trying to charge me double what he did.He did a great job. It was fast. Affordable and great service!10/10 recommendation!

Megan Kelloway

01:24 03 Nov 24

I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!

Andrew Weicht

17:10 06 Mar 25

5/5 expertise and service! Got the battery of my macbook pro and iphone 11 PRO changed as well as a new screen and screen protector, all work great ! I can finally use my laptop as a laptop and not a desktop, phone screen has same sensitivity as original one, smashed the screen pretty hard a week after and the screen protector still olds and works. Super satisfied and can't compete with the pricing either. Rick was very arranging as per when to get service and fun to talk to! The Stem was recommended to me and I will recommend it no doubt !!

Julie Groizeleau

20:03 31 Jul 24

I had an excellent experience with Rick at The Stem! He installed the security system I needed for my business, making the entire process smooth and stress-free. His knowledge and professionalism were evident from start to finish. What really stood out was the detailed written report he provided, summarizing everything he had done—an unexpected but much-appreciated bonus! I highly recommend him for any IT needs. Thanks again for the outstanding service!

Dorothy Peters

01:27 29 Jan 25

Storefront near Bowness Auto.Got my screen replaced while I got haircut down the street.

Rod Barr

20:52 07 May 24

Rick fixed my phone just before close. I'm really happy I found these guys on google. The price was great but I was most impressed my Ricks attitude and willingness to help. Clearly knew his stuff

Christopher Lane

01:05 13 Jul 16

I took my iPhone 8+ to the stem today. Rick helped me out. The service was great. His prices are very reasonable and he gets the job done! I recommend you get your phone fixed at the stemThanks Rick,

Youssef Abdulghani

23:54 15 Aug 19

good job. quick. and fair price. very satisfied with my service today

Denise Blais

01:16 25 Mar 16

I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch.Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money.Need a fix? This guy is the solution!

Mark Minggoy

05:41 29 Aug 24

Rick was quick to respond, very personable and kind. Was happy to help me get my damaged Pixel 6 phone screen custom ordered, replaced on short notice and back to me in 3 days!

Rebecca Hu

00:13 01 Aug 24

Very efficient

Esivwoghene Leleji

22:25 02 May 19

Amazing. Rick always helps me out. Apple told me my iPad Air 2 is ruined because it wasn't able to restore. Rick fixed it for $50!

Abby Goertzen

16:29 09 Jul 24

Great shop, highly recommend. They’re honest, fast, and well priced.

Chris Kerr

04:28 04 Jan 21

Rick replaced my MacBook pro screen for literally half the cost and way quicker than Apple said they could. It's been a few weeks since the repair and everything has been great with my screen. If you're looking for a quick repair that won't cost a arm and a leg, Rick is the right guy for the job.

zach melin

23:24 04 Mar 24

Rick was fantastic same day service and he is honest actually overcharged me by accident and rebated me immediately. My Ipad is as good as new!

Dean L.

15:33 04 Apr 13

Not the cheapest - but did a great job.

Paul Harvey

18:02 01 Jan 20

Great value. Quick and friendly service. Completed the work as quoted. iPhone 14 Plus works good as new.

Stewart MacPherson

00:34 03 Jul 24

Rick was absolutely awesome throughout.He was able to do an amazing repair on my broken iPad (I didn't even think it could be fixed!)I wasn't able to meet him in person due to living quite far from Calgary and someone delivered on my behalf, but the entire timehe communicated well, updated me often and was a very pleasant gentleman. Couldn't recommend enough. 5/5 stars.

Celes

06:04 07 Nov 23

changed glass screen on my apple phone. Very fast and super cool puppy

Paul Godard

20:23 16 Nov 23

Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price!Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.

Franco Landa

21:04 25 Oct 24

I had my completely smashed/dead iphone6 screen working again like new in under half an hour. A+ service and locally owned and operated to top it off. Id highly recommend this business to anybody.

Nelson Brett MacDonald

20:31 17 Mar 17

Rick is very professional, knowledgeable and friendly. He is very good at diagnosis and getting things done.

Larry Soch

20:22 23 Sep 24

After my Mac was full and not knowing how to clean it up. Rick walked me through and I got a huge amount of space back. He is fast, efficient and knows what he is doing. I recommend going for all your Apple needs.

Amanda Klan

19:40 05 Nov 21

Great service center for all your needs quick and reliable service

Michal Jach

03:31 10 Dec 24

Came in to get my phone fixed, new battery and charger port installed in less than 2 hours, amazing work. Very happy with the service and fix.

Callum Lean

00:09 01 Aug 24

Great place; awesome service!!

Dianne Dyck

18:50 10 May 19

First rate service every time I have used The Stem. I always take devices that I cannot repair myself on behalf of my family and friends to Rick. Thanks again for all your hard work!

Sid Lecorps

20:13 08 Apr 18

Great service at a fair price

Amyn Rajwani

04:57 03 Jul 24

I highly recommend Rick at the Bowness location of the stem for smart phone/iPad repair. Great service, excellent work. He fixed two of my devices in a timely manner at a great price.

BobbyBill Walker

01:30 03 Apr 24

Rick is very knowledgeable about Apple products and gives good advice and can repair most any apple issues. Have used his services for a variety of issues over past 10 years.

Harris Friesen

15:20 11 Jan 23

Have used Rick a few times over the years, the last time being yesterday. Always efficient and good value.

Aaron Woodard

15:13 17 Mar 19

Wonderful experience, drama-free and efficient. Lobby could potentially use some dusting but otherwise is tidy.

Mason Beckett

22:51 09 Jul 24

We thought our iPad was destined for the landfill. It would no longer charge no matter what we did. I had asked around to other fix-it places but they all said they couldn’t fix it. So I went to see Rick @ The Stem Group. He accepted the challenge and was able to find the necessary parts and fix it. It’s like a brand new iPad! I will be going back to Rick for any tech related issues in the future. Highly recommend!

Lisa Jerrett

00:28 16 Jul 24

Rick was extremely helpful and checked my phone before the repair. Ended up my charging issue was just a simple dust bunny in the port and he sent me on my way. Saved me the repair. Very friendly service.

Eric L

18:36 30 Jul 19

I brought my mid 2010 Macbook Pro to the Apple Store where it froze when they attempted to run diagnostics. The suggestion was to purchase a new laptop, as...

Lily K.

16:23 16 May 17

Tremendous job repairing screen. Great service, and very friendly guy!!!

Seren Moore Mitchell

19:13 19 Aug 24

Fast, quality service and a great price.

sean Lagimodiere

02:19 26 Nov 24

I have an older laptop that had gotten really slow and the battery would only last about 40 min as well. I was debating whether or not I should just buy a new one vs paying to fix my current one. I took it in to Rick at The Stem to check it out as he was close to me and is a small business. He had the diagnosis done the same day in a couple hours and quoted me a very reasonable amount to fix the issues I was having. I prefer keeping things working than just throwing them away once one small problem occurs. He had my laptop for less than a day which was very appreciated as I use it for both personal and business activities. I’ll definitely reach out to The Stem next time I need work done on my computer or phone.

Samuel Snelling

03:19 28 Dec 24

Rick was very helpful in diagnosing the issue with my iMac and then installing the part into my iMac in a few hrs. Thanks Rick

Chris McGillis

15:28 26 Mar 24

I came in because my computer wouldn’t start at all and left with a working and fast computer, practically brand new! I recommend for fast service, great communication and customer service! Thank you

Tanisha Rogers

17:51 05 Mar 24

Absolutely incredible easy to deal with. Customer service was fantasic. Had answers to all of my questions. And the repair service was fast and efficient with a quick response to getting the parts needed for the repair.

Gord Wittal

05:00 03 Jul 24

Excellent service, best in Calgary!! The only place I can put my name behind!!!

Thomson Midzi

01:50 31 Jul 24

I highly recommend Stem group in Bowness! Rick is great! Great pricing, very honest and timely. I ALWAYS take my devices here and unless I’m stuck, that wont change.

G McMullin

19:59 23 Sep 24

After calling a few places, this was by far the best deal. Communication was good, repair was quick and I haven’t had any issues with my phone since. Would gladly go back if I needed to.

isaac bachelder

21:44 19 Aug 24

Rick was able to help out with the AppleComputer issues I was having right away. Found the issues, we talked it over, fair price and quick turnaround. That’s twice we’ve used STEM and great both times!

Jeff Stephenson

01:39 11 Jul 24

I desperately needed to retire my 2009 iMac because I recently purchased a brand new iMac. I really needed help with the transition from the old one to the new one and am thankful to Rick at The Stem who had me up and running on my new machine within a couple of days. When I received my new iMac from Rick, I started it up and had access to all of my emails and important work files, Rick even put all the packing back so I felt like I was the first person to take the wrapping off and press the power button (nice touch). He made the transition from my old Mac to the new one so easy, while he backed up and cleared off my old machine. Rick knows Macs, that is clear. I felt confident leaving my two machines in his care, he made excellent recommendations for backup and storage, plus he took my calls after hours, thanks Rick. I wouldn’t hesitate to use The Stem again, it was a very positive experience. Rick is extremely knowledgeable and I would highly recommend The Stem to anyone in need of Mac technical support all while supporting a small, local business.

BG

23:51 09 Sep 21

I was first introduced to The Stem Group when we brought my wife's iPhone in for repair. I needed a new screen for my iPhone 8. The service is excellent, quick and really enjoy the conversations with Rick.

Rod Miller

13:41 23 Apr 20

Perfect we did my phone so easily I didn't have to make an appointment I didn't have a lot of hassle and it was easy to pick up decent price for definite sure I didn't have to pay an arm and a leg and they were in my area perfect I would highly recommend anybody to use this business because they're friendly they're open communication you never have to guess what's going on and the prices are really decent I highly recommend this place totally for any repairs that you might have

Jennifer Cline

19:45 08 Jun 24

Quick, friendly and fair service. Definitely would recommend.

Victoria Edwards

14:06 10 Sep 17

Rick is a very honest and knowledgeable computer tech. He did a great job sourcing and upgrading the ram on my laptop, and even threw in a free clean that ended up taking longer than the upgrade. He's very capable at working on more than just apple products, also.

A P

14:55 29 Dec 24

Rick is probably one of the most honest and upfront gentleman I've had the privilege of doing business with. He gives options and suggestions where they count and you don't for one second feel like you're being nickel and dimed, either. For quality, speed, and far beyond exceptional pricing. No other repair shop in the city matches what the stem has to offer. A total hidden gem in the heart of bowness. What other shops quoted me $400.00 plus on repair, rick came in at $204.75 with gst and I had my phone back within the hour. He genuinely cares about his clients, even offered me a loaner phone to use my sim card in while conducting the repair. Which is unheard of ! Class act alll around. Thanks again, Rick!

cody bromley

19:45 19 Dec 24

Dropped in re my IPad not charging properly. Rick was very attentive and checked it out. Seems my cord and plug in is the problem. He did not charge me for his efforts.Highly recommend.

Romesh Persaud

21:23 30 Mar 23

Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.

dfcp13

20:19 11 Dec 24

Rick is the best! He’s experienced, knowledgeable, kind, and sets realistic expectations. He helped me in a major pinch and I’m super grateful. I would highly recommend going to him for your device repairs!

Christina P

04:47 24 Jul 24

Rick at Stem is awesome! Great service for a great price! My go to tech guy! Love he brings his fig to work too!

Jackie

19:37 27 Apr 24

Excellent experience! Replaced MacBook screen works perfectly. Service prompt and very helpful. Thanks so much!

Richie C

16:45 18 May 24

Knowledgeable, well equipped, and very friendly service.

Ben Tibbitt

22:46 11 Aug 23

Cracked my IPhone screen, had it fixed and on my way within a hour at a great price also. I was happy walking out, screen has worked flawless…..but then…they reach out a few weeks later on text to ask if everything is still working ok, that’s next level customer service that’s lost these day, this is the place to go. Well done Stem!!

Johnathan Langley

00:43 10 Sep 24

Took my old iMac in for an upgrade to RAM and Hard Drive. Rick gave me great instructions as to which hardware items to purchase. I was able to take the machine and parts in one day and pick up the machine the next morning. It is now running like new.Cost was as quoted. Payment by cash or e-transfer not credit card.Overall very satisfied.

Jonathan Winn

18:52 28 May 21

Stumbled upon this services today by chance, Rick was great, repaired my ipad mini at an affordable price.

CEC

03:27 26 Jul 19

I had completely shattered my iPhone XS screen and wasn’t sure if it was too bad to be repaired. I’m so glad I took my phone to Rick at The Stem, he saved my device so I didn’t have to replace it just yet. The service was professional, extremely efficient, and affordable - as he offered different options with a range of price points for me to choose from. Rick even followed up after my phone was repaired to be sure it was all in working order. If you need a device to be repaired, I absolutely recommend The Stem!

Megan Donnelly

19:04 25 Jun 24

He knows what he's doing and stands behind his work.

Wince BU

18:07 04 Oct 20

A month or so ago I needed my smashed iPhone 8 plus screen fixed and was referred to Stem Group by a girlfriend. Rick was very friendly, fast, and gave me an affordable rate. I highly recommend anyone who needs their screen fixed to go see him! Thanks again.

Darien Hunchuk

21:37 28 Mar 19

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