Calgary iPhone Repair, iPad, MacBook & Computer Service

We repair all PC & Android devices,
but we specialize in Apple! 

25 years experience repairing all computers & Phones. 

Top quality parts are used with LIFETIME part warranty.

Welcome to The Stem Support

 

The best place to have your Apple MacBook, iMac, iPhone, Samsung Galaxy, other Android screen , tablet and iPad digitizer repaired in Calgary! We offer OEM & 3rd party parts for PC computers such as ASUS, Lenovo, Acer, devices such as iPhone, iPad repair, and with owner Rick Golds 25+ years of experience, you can be assured it will be done properly! Don’t trust your computer or device to just anyone!

All other issues including bad hard drives, defective RAM, lost data, broken digitizers, cracked screens, malfunctioning buttons or speakers, battery replacements, bad docks, Windows or macOS  software issues, out of warranty PC, Android, iMac or MacBook hardware problems can be taken care of as well! Liquid damage and data recovery services are provided as well iOS or Mac OS X training!

Out of town repair?  We welcome out of town repair from the following locations and more: Airdrie, Strathmore, Langdon, Chestermere, De Winton, Okotoks, Springbank, Cochrane, Red Wood Meadows, Canmore.

Please check out our Creative services such as website designvideo production and graphic design at www.thestemcreative.com

Our Latest Article

Success Stories

We take pride in exceeding our customers expectations, and we love a challenge! Read stories of how we’ve overcome the odds and repaired the unrepairable! Click here!

Our success stories
$10 off tempered glass

Read Our Reviews & Testimonials

 

Excellent
The Stem Support4.6
Based on 139 reviews
Jackie
2 years ago
Rick at Stem is awesome! Great service for a great price! My go to tech guy! Love he brings his fig to work too!
Response from the owner:My fig? Lol.. I'm sure you are referring to the Fufu! Thank you for the kudos, look forward to helping you at anytime in the future!
Rebekah
5 months ago
Rick is a great guy - knowledgeable, creative, and caring. He works at a reasonable pace as well so we weren’t left waiting for very long.
Response from the owner:Appreciate the great review! Take care and look forward to helping you out in the future!
Jane Vaasjo
2 years ago
I highly recommend Stem as an alternative to the back room technicians and long wait times at places like Apple or Memory Express . It’s a small shop and Kevin is very knowledgeable on all devices. For more than 6 years he has worked on many of my family’s devices from laptops to cell phones.
Response from the owner:Thank you for the great review Jane, and so happy to have helped you over the years!
Lily K.
9 years ago
I brought my mid 2010 Macbook Pro to the Apple Store where it froze when they attempted to run diagnostics. The suggestion was to purchase a new laptop, as...
A P
2 years ago
Rick is a very honest and knowledgeable computer tech. He did a great job sourcing and upgrading the ram on my laptop, and even threw in a free clean that ended up taking longer than the upgrade. He's very capable at working on more than just apple products, also.
Response from the owner:Thank you so much for the great review! A clean system is a happy system!
Andy C
2 years ago
Excellent service, great price and very good communication.
Response from the owner:Thank you!
Rob Hadlow
3 years ago
Nice Repair Job. Better price than anyone else. Rick is friendly and wants your business. Emails and IM’s you making sure you received the quote and follows up. Nothing wrong with that, sign of a good business man. Glad I found his ad. A job well done! Two 👍🏻👍🏻 Up!
Response from the owner:Thank you for the great review! Happy to have helped you out!
Jesse Gillett
5 years ago
Contacted for some support on my broken MacBook and Rick was super helpful and honest! Definitely hit them up!
Response from the owner:Thank you Jesse! Our goal is to help our customers, glad we were able to do that!!
Abby Goertzen
2 years ago
Amazing. Rick always helps me out. Apple told me my iPad Air 2 is ruined because it wasn't able to restore. Rick fixed it for $50!
Response from the owner:Just gotta keep in mind the Apple Store is a retail shop interested in selling you something new! I exist because I prefer to ensure a product last a long time! Happy to have helped!
Noosh Tolouei
10 months ago
We’ve taken a few devices to The Stem Support, and every experience has been outstanding. Rick fixed our iPad screen, changed an Apple phone battery, brought a 2015 MacBook back to life, and even revived a 2009 iMac we thought was beyond saving! Both computers had a mix of hardware and software issues, yet everything now runs perfectly — and all for a fraction of what we would’ve paid at Apple. Honest, skilled, and reliable. Highly recommend!
Photo from customer reviewPhoto from customer review
Response from the owner:Wow! We have done a bit of work for you! We appreciate you trusting us and coming back!
Lisa Jerrett
2 years ago
We thought our iPad was destined for the landfill. It would no longer charge no matter what we did. I had asked around to other fix-it places but they all said they couldn’t fix it. So I went to see Rick @ The Stem Group. He accepted the challenge and was able to find the necessary parts and fix it. It’s like a brand new iPad! I will be going back to Rick for any tech related issues in the future. Highly recommend!
Response from the owner:Thank you so much Lisa! We do love accepting a challenge!!
Teri Gottselig
2 months ago
I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.
Response from the owner:Thank you for your understanding Teri, glad we managed to fix it in the end!
Megan Donnelly
2 years ago
I had completely shattered my iPhone XS screen and wasn’t sure if it was too bad to be repaired. I’m so glad I took my phone to Rick at The Stem, he saved my device so I didn’t have to replace it just yet. The service was professional, extremely efficient, and affordable - as he offered different options with a range of price points for me to choose from. Rick even followed up after my phone was repaired to be sure it was all in working order. If you need a device to be repaired, I absolutely recommend The Stem!
Response from the owner:Thank you so much for the great review! Our goal is to always keep a device up and running.. as long as it makes economical sense!
Mike Burgess
2 years ago
I reached out to Rick after dropping and cracking the screen on my S23 Ultra. Costs quoted for repair from other companies varied wildly, but Rick gave me 2 solid choices and the differences between the 2. I opted for an aftermarket replacement rather than the significantly more expensive OEM replacement and he ordered the parts required the same day. Rick provided an exceptional service and was able to do the repair in 24hrs, which was perfect, as I was heading out of town for a few day. Hopefully I don't require Rick's services again, but if I every do, he'll be my first and only call, and I'm more than happy to recommend him to others in the future.
Response from the owner:We're happy to have been able to help! And yes, we love to see our customers.. but it's kinda like a dentist visit!! 🙂
BobbyBill Walker
2 years ago
I highly recommend Rick at the Bowness location of the stem for smart phone/iPad repair. Great service, excellent work. He fixed two of my devices in a timely manner at a great price.
Response from the owner:So happy to have helped you out! Look forward to being of service in the future!
sean Lagimodiere
2 years ago
Fast, quality service and a great price.
Response from the owner:Short, sweet and too the point! Thank you Sean!
Evan Blackwell
2 years ago
Rick was very professional and did a great job fixing the glass in my AppleWatch 7. He even followed up to make sure everything was as working as it should be. Highly recommend the Stem for your device repair needs!
Response from the owner:Thank you so much Evan, glad to have been able to help you out!
Jennifer Cline
2 years ago
Perfect we did my phone so easily I didn't have to make an appointment I didn't have a lot of hassle and it was easy to pick up decent price for definite sure I didn't have to pay an arm and a leg and they were in my area perfect I would highly recommend anybody to use this business because they're friendly they're open communication you never have to guess what's going on and the prices are really decent I highly recommend this place totally for any repairs that you might have
Response from the owner:Thank you so much for the kind words! We do our best to present the best options to our clients!
Rebecca Hu
2 years ago
Rick was quick to respond, very personable and kind. Was happy to help me get my damaged Pixel 6 phone screen custom ordered, replaced on short notice and back to me in 3 days!
Response from the owner:Was happy to help!
Dale Guidi
2 years ago
Great service, knowledgeable staff.
Response from the owner:Thank you Dale!
Kenneth Chudleigh
3 months ago
Stem Group has done a number of repairs to family iPhones and MacBook Pro units. Service has always been prompt, reasonable cost and long term reliable. I highly recommend them for computer and mobile phone repairs as well as software upgrades.
Dave Ike
6 years ago
Great & efficient!
Response from the owner:Thank you Dave! Safe travels!
zach melin
3 years ago
Rick replaced my MacBook pro screen for literally half the cost and way quicker than Apple said they could. It's been a few weeks since the repair and everything has been great with my screen. If you're looking for a quick repair that won't cost a arm and a leg, Rick is the right guy for the job.
Response from the owner:Thank you so much Zach, happy to have helped you out!
Megan Kelloway
2 years ago
Rick was absolutely amazing! I had a cracked screen and other companies were trying to charge me double what he did. He did a great job. It was fast. Affordable and great service! 10/10 recommendation!
Response from the owner:We are so happy to have helped you Megan! And saving money was a bonus!
Gord Wittal
2 years ago
Absolutely incredible easy to deal with. Customer service was fantasic. Had answers to all of my questions. And the repair service was fast and efficient with a quick response to getting the parts needed for the repair.
Response from the owner:Thank you so much Gord, always happy to help!
The Apple Family

The Apple Family

The Stem Supports Apples! We exclusively service out of warranty Apple Products, including vintage products! We will work on an Apple product, and have been working on them since 1995! This includes:

iPhone 4, 4s, iPhone 5, 5c, 5s, iPhone 6, 6+, 6s, 6s+, iPhone 7, 7+, iPhone 8, 8+, iPhone X, XR, XS & XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max iPad 2, 3, 4, iPad Air, Air 2, Air 3, iPad Mini 1, 2, 3, 4, iPad 5th, 6th, 7th and 8th Generation. iPad Pro 9.7, 10.5, 12.9. iPod Classic. Apple iMac, MacBook, MacBook Pro, MacBook Air. We deal with cracked screens, digitizers & LCD’s. We replace batteries, power & volume buttons, port ports & docks. We do assessments on water damage for all Apple products as well. We troubleshoot all versions of macOS, iOS, iPadOS, tvOS, like MacOS Sierra, Catalina, Mojave, Big Sur. We also do upgrades such as Solid State Drives (SSD) hard drives and RAM.