Calgary iPhone Repair, iPad, MacBook, Computer Service AB, Canada

Welcome to The Stem Support

The best place to have your Apple MacBook, iMac, iPhone, Samsung Galaxy, other Android screen , tablet and iPad digitizer repaired in Calgary! We offer OEM & 3rd party parts for PC computers such as ASUS, Lenovo, Acer, devices such as iPhone, iPad repair, and with owner Rick Golds 25+ years of experience, you can be assured it will be done properly! Don’t trust your computer or device to just anyone!

All other issues including bad hard drives, defective RAM, lost data, broken digitizers, cracked screens, malfunctioning buttons or speakers, battery replacements, bad docks, Windows or macOS  software issues, out of warranty PC, Android, iMac or MacBook hardware problems can be taken care of as well! Liquid damage and data recovery services are provided as well iOS or Mac OS X training!

Out of town repair?  We offer out of town repair to the following locations: Airdrie, Strathmore, Langdon, Chestermere, De Winton, Okotoks, Springbank, Cochrane, Red Wood Meadows, Canmore.

Please check out our Creative services such as website design, video production and graphic design at www.thestemcreative.com

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Read Our Reviews & Testimonials

Calgary iPhone Repair, iPad repair Calgary - The Stem Support

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The Stem Group - Apple computer, iPhone & iPad repair in Calgary

4.8

Based on 12 reviews

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The Stem Group

3.4

Based on 11 reviews

See all reviewsWrite a review

I took my old iPhone in to see Rick with many questions about this device, syncing problems and possible replacements. He was very patient and personable, taking time to explain things in a way I could understand (I’m not terribly techie). After spending 30 or 40 minutes addressing all my issues, he graciously declined to charge me for his time and efforts. I will definitely take my business to The Stem Support in future and wouldn’t hesitate to recommend Rick to anyone looking for a fair, reputable and knowledgeable repair service for their Apple devices. Cheers, Rick! Thanks again for your kind assistance.

Susan Jenkins

20:33 29 Nov 25

Excellent service, great price and very good communication.

Andy C

21:42 28 Dec 24

good job. quick. and fair price. very satisfied with my service today

Denise Blais

01:16 25 Mar 16

Rick is a great guy - knowledgeable, creative, and caring. He works at a reasonable pace as well so we weren’t left waiting for very long.

Rebekah

00:04 03 May 26

Rick is a very honest and knowledgeable computer tech. He did a great job sourcing and upgrading the ram on my laptop, and even threw in a free clean that ended up taking longer than the upgrade. He's very capable at working on more than just apple products, also.

A P

14:55 29 Dec 24

Rick from the Stem Support is amazing. Helped me with two different computer problems. All were completed satisfactory and the pricing is very reasonable. the Stem Support is located in a small shop in Bowness. He even helped me get a computer going that I thought was shot and I was able to sell it at a fair market value. If you have an pc/Mac computer problems please go see Rick!

BKE Family

14:04 03 May 26

Cracked my IPhone screen, had it fixed and on my way within a hour at a great price also. I was happy walking out, screen has worked flawless…..but then…they reach out a few weeks later on text to ask if everything is still working ok, that’s next level customer service that’s lost these day, this is the place to go. Well done Stem!!

Johnathan Langley

00:43 10 Sep 24

After calling a few places, this was by far the best deal. Communication was good, repair was quick and I haven’t had any issues with my phone since. Would gladly go back if I needed to.

isaac bachelder

21:44 19 Aug 24

Rick is probably one of the most honest and upfront gentleman I've had the privilege of doing business with. He gives options and suggestions where they count and you don't for one second feel like you're being nickel and dimed, either. For quality, speed, and far beyond exceptional pricing. No other repair shop in the city matches what the stem has to offer. A total hidden gem in the heart of bowness. What other shops quoted me $400.00 plus on repair, rick came in at $204.75 with gst and I had my phone back within the hour. He genuinely cares about his clients, even offered me a loaner phone to use my sim card in while conducting the repair. Which is unheard of ! Class act alll around. Thanks again, Rick!

cody bromley

19:45 19 Dec 24

I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.

Teri Gottselig

17:24 30 Jul 26

I have taken my phone and my laptops to the stem. Super nice guy who is honest and won’t try to up charge you on anything. Very straightforward and easy interaction. I’ve told everyone I know about the stem because of the care the owner puts into everything. HIGHLY HIGHLY recommend him for any tech issues and he’s an expert in apple products which is a bonus!

Maya Oukil

00:50 21 May 26

Rick was absolutely amazing! I had a cracked screen and other companies were trying to charge me double what he did.He did a great job. It was fast. Affordable and great service!10/10 recommendation!

Megan Kelloway

01:24 03 Nov 24

Came in to get my phone fixed, new battery and charger port installed in less than 2 hours, amazing work. Very happy with the service and fix.

Callum Lean

00:09 01 Aug 24

I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch.Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money.Need a fix? This guy is the solution!

Mark Minggoy

05:41 29 Aug 24

Fast, Friendly and Competent. This was a great experience. Dropped my phone this morning and although only a small crack, the screen would not respond....

Jeremy K.

15:17 21 Dec 16

Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price!Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.

Franco Landa

21:04 25 Oct 24

I dropped my iPad and shattered the glass. The Apple store said they wouldn't fix it, but would replace the entire iPad for about $300. At that price, you...

Iain G.

07:41 05 Dec 12

I have been bringing my Mac computer issues to Rick for the last several years now. This is absolutely the best place to come to for advice and Service in...

Michael W.

12:59 27 Jul 25

I highly recommend Stem group in Bowness! Rick is great! Great pricing, very honest and timely. I ALWAYS take my devices here and unless I’m stuck, that wont change.

G McMullin

19:59 23 Sep 24

6 weeks ago, I knew I needed a website and asked the universe for guidance. Shortly thereAfter my iPad quit talking to me and I walked in to the office of the first hit on Google for iPad repairs and met this amazingly talented visionary named Rick. In just a Few short weeks, he has created for me my dream. I simply throw ideas at him and he takes them and runs with them. He is creative, intuitive, patient, skilled, efficient and visionary. He guides me when I stray, listens to what I am trying to do and then makes these ramblings into a real live cohesive package, in just a few short weeks, he has pulled together my logo, website, marketing, banner, trade fair booth etc, often under tight deadlines. If you need to step your game up a notch ( or 10), this is the man to call. Thank you Rick!!........Tara, Spirit of Oneness Inc.

Tara Sue Moore

05:20 27 Oct 14

A car drove over my phone leaving the screen shattered! Thought my phone was toast! Took my phone to the stem and had it fixed within an hour!! Fantastic service, and very affordable.

Megan Paige

22:57 06 Jul 16

Tremendous job repairing screen. Great service, and very friendly guy!!!

Seren Moore Mitchell

19:13 19 Aug 24

Great place, good service, it's worth to go. O(∩_∩)O~~

Destinee Wong

02:32 29 Jan 16

Today I was having some trouble with my computer and my internet browsers would not connect with my internet. I'm home from Indiana University for the week and I had a huge project to get done this week. My aunt in Calgary owns an iPhone repair store and she got me in touch with Rick. And I am so glad she did, because not only did he help fix my computer problem over the phone from another country, he also helped me run countless tests to try to find out what was wrong. He was very patient and incredibly helpful, and I would highly recommend him to anyone having any computer troubles!

Moriah Atlas

20:02 21 Nov 15

I was first introduced to The Stem Group when we brought my wife's iPhone in for repair. I needed a new screen for my iPhone 8. The service is excellent, quick and really enjoy the conversations with Rick.

Rod Miller

13:41 23 Apr 20

I had my completely smashed/dead iphone6 screen working again like new in under half an hour. A+ service and locally owned and operated to top it off. Id highly recommend this business to anybody.

Nelson Brett MacDonald

20:31 17 Mar 17

I have an older laptop that had gotten really slow and the battery would only last about 40 min as well. I was debating whether or not I should just buy a new one vs paying to fix my current one. I took it in to Rick at The Stem to check it out as he was close to me and is a small business. He had the diagnosis done the same day in a couple hours and quoted me a very reasonable amount to fix the issues I was having. I prefer keeping things working than just throwing them away once one small problem occurs. He had my laptop for less than a day which was very appreciated as I use it for both personal and business activities. I’ll definitely reach out to The Stem next time I need work done on my computer or phone.

Samuel Snelling

03:19 28 Dec 24

Fast, quality service and a great price.

sean Lagimodiere

02:19 26 Nov 24

I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!

Andrew Weicht

17:10 06 Mar 25

Great service center for all your needs quick and reliable service

Michal Jach

03:31 10 Dec 24

5/5 expertise and service! Got the battery of my macbook pro and iphone 11 PRO changed as well as a new screen and screen protector, all work great ! I can finally use my laptop as a laptop and not a desktop, phone screen has same sensitivity as original one, smashed the screen pretty hard a week after and the screen protector still olds and works. Super satisfied and can't compete with the pricing either. Rick was very arranging as per when to get service and fun to talk to! The Stem was recommended to me and I will recommend it no doubt !!

Julie Groizeleau

20:03 31 Jul 24

On time. On budget.Word up.

Darcy George

20:16 23 Sep 24

Simple non-embellishing comment is all that’s needed here. Yes he’s very respectful to speak with, yes he explains things to you without hesitation, and yes I would certainly recommend anyone.He will get our families business until the government removes hand held devices and we’re all walking around with some tiny chips imbedded in our body.Go see the man and bing a dog treat, the pooch might be hanging around.Thanks again partner.

Steve

22:51 02 Oct 25

what a wonderful experience of repairing !

Vivian Tang

06:24 14 Mar 15

During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts.Here’s an update (Mar/26): My other child’s iPhone XS started having big issues with their battery not charging anymore. Rick was able to source a great battery and get it installed & working in great fashion. I understand this repair was done during a supplier change that made it harder to source the battery but Rick put in maximum effort to look after this customer. Just like always. Thank you Rick for amazing service!

Martin Buschau

13:35 23 Jul 26

Very good service. Have had 2 ipads repaired here and both are working great still. Would most definitely recommend Rick to anyone who needs there devices repaired!

Laura Lafont

22:09 26 Jun 26

I highly recommend Stem as an alternative to the back room technicians and long wait times at places like Apple or Memory Express . It’s a small shop and Kevin is very knowledgeable on all devices. For more than 6 years he has worked on many of my family’s devices from laptops to cell phones.

Jane Vaasjo

20:38 23 Aug 24

I had an excellent experience with Rick at The Stem! He installed the security system I needed for my business, making the entire process smooth and stress-free. His knowledge and professionalism were evident from start to finish. What really stood out was the detailed written report he provided, summarizing everything he had done—an unexpected but much-appreciated bonus! I highly recommend him for any IT needs. Thanks again for the outstanding service!

Dorothy Peters

01:27 29 Jan 25

Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.

dfcp13

20:19 11 Dec 24

Rick was fantastic same day service and he is honest actually overcharged me by accident and rebated me immediately. My Ipad is as good as new!

Dean L.

15:33 04 Apr 13

Excellent service, best in Calgary!! The only place I can put my name behind!!!

Thomson Midzi

01:50 31 Jul 24

Rick was quick to respond, very personable and kind. Was happy to help me get my damaged Pixel 6 phone screen custom ordered, replaced on short notice and back to me in 3 days!

Rebecca Hu

00:13 01 Aug 24

Stem Group has done a number of repairs to family iPhones and MacBook Pro units. Service has always been prompt, reasonable cost and long term reliable. I highly recommend them for computer and mobile phone repairs as well as software upgrades.

Kenneth Chudleigh

23:23 26 Jun 26

Always quick and great service

Louis Devost

13:34 28 Oct 24

The Stem Group knows their stuffWent in once for assistance on an iPad that Rick fixed while I waited. Fast and reasonable. Second time was with a laptop that I thought was heading for recycling. One again, Rick got it back in order as good as new.Highly recommend them for your phone and computer repairs. 👍

Mark Mireault

16:30 27 Oct 24

Rick' a service is awesome

Ajay Cyriac

00:53 12 Jun 26

I brought my mid 2010 Macbook Pro to the Apple Store where it froze when they attempted to run diagnostics. The suggestion was to purchase a new laptop, as...

Lily K.

16:23 16 May 17

Rick is very professional, knowledgeable and friendly. He is very good at diagnosis and getting things done.

Larry Soch

20:22 23 Sep 24

Thank you Rick for the great service and amazing turnaround! I called Rick this morning at 11:13am and got to his shop by 11:23am. He had my screen fixed on my iPhone 5S by 11:41am, back in business! I would highly recommend The Stem Group for all your tech fixes, in fact, I'll likely be bringing my iPads in to Rick in the next week or two to be fixed as well! Keep up the great work!

Kelley Skar

19:05 18 Dec 14

Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.

Rowdy Dragons

19:46 28 Dec 24

Top notch!!! After I was told by apple at market mall that my issue could t be fixed and I needed to buy a new phone, the stem helped me! Great price, great service and would HIGHLY recommend !!!

Caitlin Halliday

21:35 08 Aug 18

Got my iPhone screen replaced last fall and it was quick and easy and the phone was perfect once I got it back — was able to return to my carrier at the end of my contract with zero issues and this saved me a ton of money.

Rosemary Johnson

00:44 27 Oct 25

Excellent service. Quick turnaround times.I would highly recommend the stem.

Elissa-Shaye

04:31 31 Dec 24

Thank you Rick for restoring the LED connection in our ipad2, otherwise Apple recommended scrapping it and buying another. I got what I paid for: a fixed product at a reasonable price and picked it up the next day!

Barb Quadri

22:24 01 May 14

We’ve taken a few devices to The Stem Support, and every experience has been outstanding. Rick fixed our iPad screen, changed an Apple phone battery, brought a 2015 MacBook back to life, and even revived a 2009 iMac we thought was beyond saving! Both computers had a mix of hardware and software issues, yet everything now runs perfectly — and all for a fraction of what we would’ve paid at Apple. Honest, skilled, and reliable. Highly recommend!

Noosh Tolouei

22:55 10 Nov 25

First rate service every time I have used The Stem. I always take devices that I cannot repair myself on behalf of my family and friends to Rick. Thanks again for all your hard work!

Sid Lecorps

20:13 08 Apr 18

Excellent service

Andrew Tebbs

02:00 15 Jan 26

Rick fixed my phone just before close. I'm really happy I found these guys on google. The price was great but I was most impressed my Ricks attitude and willingness to help. Clearly knew his stuff

Christopher Lane

01:05 13 Jul 16

Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !

Andrew Reed

18:47 04 Jan 25

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