Calgary iPhone Repair, iPad, MacBook & Computer Service

During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts. Here’s an update (Mar/26): My other child’s iPhone XS started having big issues with their battery not charging anymore. Rick was able to source a great battery and get it installed & working in great fashion. I understand this repair was done during a supplier change that made it harder to source the battery but Rick put in maximum effort to look after this customer. Just like always. Thank you Rick for amazing service!

Came in to get my phone fixed, new battery and charger port installed in less than 2 hours, amazing work. Very happy with the service and fix.

Excellent service

Rick was absolutely amazing! I had a cracked screen and other companies were trying to charge me double what he did. He did a great job. It was fast. Affordable and great service! 10/10 recommendation!

The Stem Group knows their stuff Went in once for assistance on an iPad that Rick fixed while I waited. Fast and reasonable. Second time was with a laptop that I thought was heading for recycling. One again, Rick got it back in order as good as new. Highly recommend them for your phone and computer repairs. 👍

On time. On budget. Word up.

Stem Group has done a number of repairs to family iPhones and MacBook Pro units. Service has always been prompt, reasonable cost and long term reliable. I highly recommend them for computer and mobile phone repairs as well as software upgrades.

After calling a few places, this was by far the best deal. Communication was good, repair was quick and I haven’t had any issues with my phone since. Would gladly go back if I needed to.

I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!

I have an older laptop that had gotten really slow and the battery would only last about 40 min as well. I was debating whether or not I should just buy a new one vs paying to fix my current one. I took it in to Rick at The Stem to check it out as he was close to me and is a small business. He had the diagnosis done the same day in a couple hours and quoted me a very reasonable amount to fix the issues I was having. I prefer keeping things working than just throwing them away once one small problem occurs. He had my laptop for less than a day which was very appreciated as I use it for both personal and business activities. I’ll definitely reach out to The Stem next time I need work done on my computer or phone.

Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.

Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !

Tremendous job repairing screen. Great service, and very friendly guy!!!

Rick is a great guy - knowledgeable, creative, and caring. He works at a reasonable pace as well so we weren’t left waiting for very long.

Very good service. Have had 2 ipads repaired here and both are working great still. Would most definitely recommend Rick to anyone who needs there devices repaired!

Rick from the Stem Support is amazing. Helped me with two different computer problems. All were completed satisfactory and the pricing is very reasonable. the Stem Support is located in a small shop in Bowness. He even helped me get a computer going that I thought was shot and I was able to sell it at a fair market value. If you have an pc/Mac computer problems please go see Rick!

I highly recommend Stem group in Bowness! Rick is great! Great pricing, very honest and timely. I ALWAYS take my devices here and unless I’m stuck, that wont change.

Got my iPhone screen replaced last fall and it was quick and easy and the phone was perfect once I got it back — was able to return to my carrier at the end of my contract with zero issues and this saved me a ton of money.

I had an excellent experience with Rick at The Stem! He installed the security system I needed for my business, making the entire process smooth and stress-free. His knowledge and professionalism were evident from start to finish. What really stood out was the detailed written report he provided, summarizing everything he had done—an unexpected but much-appreciated bonus! I highly recommend him for any IT needs. Thanks again for the outstanding service!

I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch. Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money. Need a fix? This guy is the solution!

Cracked my IPhone screen, had it fixed and on my way within a hour at a great price also. I was happy walking out, screen has worked flawless…..but then…they reach out a few weeks later on text to ask if everything is still working ok, that’s next level customer service that’s lost these day, this is the place to go. Well done Stem!!

Simple non-embellishing comment is all that’s needed here. Yes he’s very respectful to speak with, yes he explains things to you without hesitation, and yes I would certainly recommend anyone. He will get our families business until the government removes hand held devices and we’re all walking around with some tiny chips imbedded in our body. Go see the man and bing a dog treat, the pooch might be hanging around. Thanks again partner.

Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price! Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.

Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.

I took my old iPhone in to see Rick with many questions about this device, syncing problems and possible replacements. He was very patient and personable, taking time to explain things in a way I could understand (I’m not terribly techie). After spending 30 or 40 minutes addressing all my issues, he graciously declined to charge me for his time and efforts. I will definitely take my business to The Stem Support in future and wouldn’t hesitate to recommend Rick to anyone looking for a fair, reputable and knowledgeable repair service for their Apple devices. Cheers, Rick! Thanks again for your kind assistance.