Mac and PC Computer Repair in Calgary, Including Data Recovery

Computer Repair Calgary for Mac and PC

Yes, we’re an Apple shop. We also fix Windows machines, and we’ve been doing computer repair Calgary relies on for 25+ years. ASUS, Lenovo, Acer, Dell, HP, MSI, Alienware, custom gaming rigs, and the ten-year-old laptop running your small business’s accounting. If it has a keyboard and it’s misbehaving, bring it to 6415 Bowness Rd NW.

You deal directly with the tech. You get a real diagnosis, a real price, and an honest answer on whether to repair, upgrade or replace. Our reviews are full of “I thought it was headed for recycling,” and we like keeping it that way.

Computer repair Calgary: what we fix

  • Won’t turn on or won’t boot. Dead power, boot loops, blue screens, “no bootable device”
  • Slow computers. Cleanup, malware removal, fresh Windows or macOS installs, and honest advice on whether an SSD or RAM upgrade will fix it for less than a new machine
  • Virus and malware removal. Pop-ups, hijacked browsers, fake “your PC is infected” scams. If someone “from Microsoft” called you and got remote access, bring it in today.
  • Laptop screens, keyboards, batteries and hinges
  • Charging ports and power jacks
  • Hard drive and SSD replacement. Clicking, grinding or failing drives replaced, with your data moved over.
  • Data recovery. Dead drives, dead laptops, accidentally deleted files and corrupted USB sticks.
  • Upgrades. SSDs, RAM, and GPU installs on desktops
  • Cleaning and thermal service. Dust-choked fans, overheating, and fresh thermal paste. Consoles too: Xbox, PlayStation and Nintendo Switch.

Data recovery

Data recovery is the part of computer repair Calgary people search for at 2am in a panic, so here’s the short version. Stop using the device. Don’t keep rebooting it, and don’t run free recovery tools on a drive that’s clicking. Every attempt can make it worse. Bring it in for a recovery diagnosis. The diagnosis is a paid service, and after that it’s no recovery, no charge: if we can’t get your files back, you don’t pay for the recovery.

Computer repair Calgary, technician working on a PC at The Stem Support in Bowness

Why choose us for computer repair Calgary

  • Lifetime warranty on parts we install
  • Mac and PC under one roof. Useful when your house has both, which most do.
  • Business-friendly. Small office with a few machines? We handle those too, and our cybersecurity services cover what comes after the repair.
  • 4.6 stars from 139 Google reviews from real Calgary customers
  • 25+ years on the bench. We’ve seen every failure Windows and macOS can throw at you, usually more than once.

Common questions

Should I repair my old laptop or buy a new one? If it’s under five years old and the problem is a battery, screen, drive or slowness, repair usually wins. Older than that, we’ll give you the honest math.

Do you build custom PCs? Yes. Gaming rigs, workstations, editing machines, office boxes. Tell us what it needs to do and your budget, and we’ll spec it, source it and build it.

How long does computer repair Calgary shops quote, and what’s yours? Diagnosis takes a day or two. Parts are ordered fresh for your machine, so you get current pricing and the longest warranty rather than something that’s been sitting in stock.

Can you set up my new computer and move my files? Yes. Data transfer and setup from your old machine to the new one, so you’re not rebuilding your bookmarks and passwords from memory.

Do I need an appointment? No. Walk in during open hours, or book online to hold a spot.

Get it fixed

Book computer repair Calgary trusts at 6415 Bowness Rd NW. Monday to Friday 10am to 7pm, Saturday 12pm to 5pm. Call 403-619-9121 or book your repair.

It’s a Mac? See MacBook Repair. Phones and tablets: iPhone Repair and iPad Repair.

What Our Bowness Customers Say

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Excellent
The Stem Support4.6
Based on 144 reviews
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Rod Miller
6 years ago
recommends
I was first introduced to The Stem Group when we brought my wife's iPhone in for repair. I needed a new screen for my iPhone 8. The service is excellent, quick and really enjoy the conversations with Rick.
Response from the owner:Thank you sir! Glad we could help!
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Franco Landa
2 years ago
Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price! Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.
Response from the owner:Thank you for supporting my local business!
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Seren Moore Mitchell
2 years ago
Tremendous job repairing screen. Great service, and very friendly guy!!!
Response from the owner:Thank you so much Seren!
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Richard Bennett
2 years ago
Great place to have your device repaired
Response from the owner:Thank you so much Richard!
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Rebekah
5 months ago
Rick is a great guy - knowledgeable, creative, and caring. He works at a reasonable pace as well so we weren’t left waiting for very long.
Response from the owner:Appreciate the great review! Take care and look forward to helping you out in the future!
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Rowdy Dragons
2 years ago
Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.
Response from the owner:Thank you Rowdy! Was a fun project and seeing the 180 degree change was super satisfying!
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Mark Minggoy
2 years ago
I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch. Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money. Need a fix? This guy is the solution!
Response from the owner:Thank you so much for the great review Mark! Was happy to help you out!
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Louis Devost
2 years ago
Always quick and great service
Response from the owner:Thank you Louis, always great to see you in the shop!
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Steve
12 months ago
Simple non-embellishing comment is all that’s needed here. Yes he’s very respectful to speak with, yes he explains things to you without hesitation, and yes I would certainly recommend anyone. He will get our families business until the government removes hand held devices and we’re all walking around with some tiny chips imbedded in our body. Go see the man and bing a dog treat, the pooch might be hanging around. Thanks again partner.
Photo from customer review
Response from the owner:Hey, I'll repair those chips as well! I run an underground removal clinic....:-) Thanks for the positive review!
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A1FORCEJUAN
3 years ago
Excellent prices, good guy, does a real nice job, and follows up. Thanks!
Response from the owner:Thank so much for the kind words!
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Annie Hu
4 years ago
Rick was extremely helpful and knowledgeable. A very comfortable experience with technology I'm uncomfortable with.
Response from the owner:Very happy to be of help!
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Murray Castle
2 years ago
Rick has helped me with a variety of I.T. “challenges” over the past few years (eg: iMac, iPad, Apple and Galaxy phone issues). He is consistently and patiently solved all my problems - and saved me money by repairing vs replacing. Highly recommend his services.
Response from the owner:Great to have you Murray! We LOVE a challenge!
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Jesse Gillett
5 years ago
Contacted for some support on my broken MacBook and Rick was super helpful and honest! Definitely hit them up!
Response from the owner:Thank you Jesse! Our goal is to help our customers, glad we were able to do that!!
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Rod Barr
2 years ago
Storefront near Bowness Auto. Got my screen replaced while I got haircut down the street.
Response from the owner:Sounds like you got two birds with one stone! Next time grab a bit at Smoky and make a three-fer!
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Stewart MacPherson
2 years ago
Great value. Quick and friendly service. Completed the work as quoted. iPhone 14 Plus works good as new.
Response from the owner:Happy to have helped with your phone!
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Youssef Abdulghani
7 years ago
I took my iPhone 8+ to the stem today. Rick helped me out. The service was great. His prices are very reasonable and he gets the job done! I recommend you get your phone fixed at the stem Thanks Rick,
Response from the owner:We are happy to have helped you out my friend!
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Princess
2 years ago
I shattered the screen of my surface pro pretty badly. Rick was able to repair my laptop within a couple of days. The laptop looks amazing and runs smoothly. I highly recommend checking the shop out, great prices and amazing quality service.
Response from the owner:We are so happy to have been able to help you out with your Surface!
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Harris Friesen
4 years ago
Rick is very knowledgeable about Apple products and gives good advice and can repair most any apple issues. Have used his services for a variety of issues over past 10 years.
Response from the owner:We are so grateful for your decade of patronage! We look forward to the next!
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Dale Guidi
2 years ago
Great service, knowledgeable staff.
Response from the owner:Thank you Dale!
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Jesse Campbell
10 years ago
I was very happy with the care I received for the broken screen on my iPad. Not only did I get an appointment to have it fixed the day before the holidays, there was also a holiday special and I ended up getting 20% off. Fixed well and in a timely fashion. I'd definitely recommend!
Response from the owner:Glad to have helped Jesse!
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Martin Buschau
2 months ago
During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts. Here’s an update (Mar/26): My other child’s iPhone XS started having big issues with their battery not charging anymore. Rick was able to source a great battery and get it installed & working in great fashion. I understand this repair was done during a supplier change that made it harder to source the battery but Rick put in maximum effort to look after this customer. Just like always. Thank you Rick for amazing service!
Response from the owner:Thank you so much Martin - and NO screw is safe from The Stem!
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Johnathan Langley
2 years ago
Cracked my IPhone screen, had it fixed and on my way within a hour at a great price also. I was happy walking out, screen has worked flawless…..but then…they reach out a few weeks later on text to ask if everything is still working ok, that’s next level customer service that’s lost these day, this is the place to go. Well done Stem!!
Response from the owner:Well, over the years, we have found that it's a much better idea to have happy customers! Thank you so much for the positive review!
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Jeff Stephenson
2 years ago
Rick was able to help out with the Apple Computer issues I was having right away. Found the issues, we talked it over, fair price and quick turnaround. That’s twice we’ve used STEM and great both times!
Response from the owner:Always happy to have helped out!
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Teri Gottselig
2 months ago
I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.
Response from the owner:Thank you for your understanding Teri, glad we managed to fix it in the end!
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Evan Blackwell
2 years ago
Rick was very professional and did a great job fixing the glass in my AppleWatch 7. He even followed up to make sure everything was as working as it should be. Highly recommend the Stem for your device repair needs!
Response from the owner:Thank you so much Evan, glad to have been able to help you out!

Get it fixed

6415 Bowness Rd NW, Calgary. Monday to Friday 10am to 7pm, Saturday 12pm to 5pm. Call 403-619-9121 or book your repair.