iPad Screen, Digitizer and Battery Repair in Calgary

iPad Repair Calgary

iPads get dropped off counters, stepped on and thrown by toddlers. They also live in backpacks next to water bottles that were “definitely closed.” We’ve been fixing iPads since the original, which is still the heaviest thing Apple ever made you hold over your face in bed.

The Stem Support is a small shop at 6415 Bowness Rd NW, Calgary. You deal directly with the tech, you get a straight answer on whether your iPad is worth fixing, and you get a lifetime warranty on the parts we install.

Digitizer or LCD? Here’s the difference

This is the question that decides your price, so here it is in plain terms:

  • Digitizer (the glass). The top layer you touch. If the glass is cracked but the picture underneath looks fine and touch mostly works, it’s usually just the digitizer. On most standard iPads it’s a separate part and the cheaper repair.
  • LCD (the display). The part that makes the picture. Black patches, lines, bleeding colour or a blank screen mean the LCD is damaged too.
  • Laminated displays. On iPad Air, mini (5th gen and up) and every iPad Pro, the glass and display are fused into one assembly. A crack means replacing the whole screen. That costs more, and nobody honest will tell you otherwise.

Bring it in and we’ll tell you which one you have in about two minutes.

iPad repair Calgary

What we fix on iPads

  • Cracked glass and digitizers, including dead spots and ghost touches
  • LCD and full display assemblies
  • Batteries. It drains overnight, won’t hold a charge, or the case is starting to bulge. A bulging battery is a safety issue, so bring it in and stop charging it.
  • Charging ports, both Lightning and USB-C
  • Home buttons, power and volume buttons
  • Cameras, speakers and headphone jacks
  • Liquid damage and data recovery

Models we repair

iPad (5th through 11th generation), iPad Air (1st through M-series), iPad mini (1 through 7), and iPad Pro 9.7″, 10.5″, 11″, 12.9″ and 13″. Older and vintage iPads too, as long as parts exist. We order the part fresh for your repair, so you get the latest production run at current pricing with the maximum warranty.

Why bring your iPad here

  • Lifetime warranty on parts we install
  • Honest quotes. If a repair costs more than the iPad is worth, we’ll say so. We’d rather keep you as a customer than sell you a bad repair.
  • We’ve been fixing Apple gear since 1995. Our reviews mention iPads more than almost anything else.
  • Local. One shop in NW Calgary, not a mail-away depot.
  • Best iPad repair Calgary

Common questions

How long does an iPad repair take? Usually a day once the part arrives. We don’t keep a shelf of old stock; we order the newest part for your specific iPad, which gets you better pricing and the longest warranty available.

Can you fix my kid’s school iPad? Yes. We see a lot of them every September.

Will you erase my iPad? No. Screen, battery and port repairs don’t touch your data.

The Stem is the best in class iPad repair Calgary.

What Our Bowness Customers Say

Excellent
The Stem Support4.6
Based on 139 reviews
Elissa-Shaye
2 years ago
Excellent service. Quick turnaround times. I would highly recommend the stem.
Response from the owner:Thank you so much Elissa-Shaye! Glad to have helped!
Johnathan Langley
2 years ago
Cracked my IPhone screen, had it fixed and on my way within a hour at a great price also. I was happy walking out, screen has worked flawless…..but then…they reach out a few weeks later on text to ask if everything is still working ok, that’s next level customer service that’s lost these day, this is the place to go. Well done Stem!!
Response from the owner:Well, over the years, we have found that it's a much better idea to have happy customers! Thank you so much for the positive review!
isaac bachelder
2 years ago
After calling a few places, this was by far the best deal. Communication was good, repair was quick and I haven’t had any issues with my phone since. Would gladly go back if I needed to.
Response from the owner:Thank you so much Isaac! Remember, if there is anything, most of our parts have lifetime warranty!
Julie Groizeleau
2 years ago
5/5 expertise and service! Got the battery of my macbook pro and iphone 11 PRO changed as well as a new screen and screen protector, all work great ! I can finally use my laptop as a laptop and not a desktop, phone screen has same sensitivity as original one, smashed the screen pretty hard a week after and the screen protector still olds and works. Super satisfied and can't compete with the pricing either. Rick was very arranging as per when to get service and fun to talk to! The Stem was recommended to me and I will recommend it no doubt !!
Response from the owner:We love multipoint repairs! Thank you Julie!
Steve
12 months ago
Simple non-embellishing comment is all that’s needed here. Yes he’s very respectful to speak with, yes he explains things to you without hesitation, and yes I would certainly recommend anyone. He will get our families business until the government removes hand held devices and we’re all walking around with some tiny chips imbedded in our body. Go see the man and bing a dog treat, the pooch might be hanging around. Thanks again partner.
Photo from customer review
Response from the owner:Hey, I'll repair those chips as well! I run an underground removal clinic....:-) Thanks for the positive review!
Andrew Reed
2 years ago
Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !
Response from the owner:Hey, if can use our talents to get people sorted out, we've achieved our goal!
Larry Soch
2 years ago
Rick is very professional, knowledgeable and friendly. He is very good at diagnosis and getting things done.
Response from the owner:Awww, thank you Larry! Thanks for being understanding with the delays in your LCD!
Megan Kelloway
2 years ago
Rick was absolutely amazing! I had a cracked screen and other companies were trying to charge me double what he did. He did a great job. It was fast. Affordable and great service! 10/10 recommendation!
Response from the owner:We are so happy to have helped you Megan! And saving money was a bonus!
Kenneth Chudleigh
3 months ago
Stem Group has done a number of repairs to family iPhones and MacBook Pro units. Service has always been prompt, reasonable cost and long term reliable. I highly recommend them for computer and mobile phone repairs as well as software upgrades.
Thomson Midzi
2 years ago
Excellent service, best in Calgary!! The only place I can put my name behind!!!
Response from the owner:And a great name too!
Louis Devost
2 years ago
Always quick and great service
Response from the owner:Thank you Louis, always great to see you in the shop!
dfcp13
2 years ago
Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.
Response from the owner:We are so happy to have helped you with your Google Pixel phone!
cody bromley
2 years ago
Rick is probably one of the most honest and upfront gentleman I've had the privilege of doing business with. He gives options and suggestions where they count and you don't for one second feel like you're being nickel and dimed, either. For quality, speed, and far beyond exceptional pricing. No other repair shop in the city matches what the stem has to offer. A total hidden gem in the heart of bowness. What other shops quoted me $400.00 plus on repair, rick came in at $204.75 with gst and I had my phone back within the hour. He genuinely cares about his clients, even offered me a loaner phone to use my sim card in while conducting the repair. Which is unheard of ! Class act alll around. Thanks again, Rick!
Response from the owner:Well thank you Cody! High praise and we really appreciate it! Happy to have helped out!
A P
2 years ago
Rick is a very honest and knowledgeable computer tech. He did a great job sourcing and upgrading the ram on my laptop, and even threw in a free clean that ended up taking longer than the upgrade. He's very capable at working on more than just apple products, also.
Response from the owner:Thank you so much for the great review! A clean system is a happy system!
Rosemary Johnson
11 months ago
Got my iPhone screen replaced last fall and it was quick and easy and the phone was perfect once I got it back — was able to return to my carrier at the end of my contract with zero issues and this saved me a ton of money.
Response from the owner:We are so happy to hear it worked out! Thank you for coming!
Martin Buschau
2 months ago
During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts. Here’s an update (Mar/26): My other child’s iPhone XS started having big issues with their battery not charging anymore. Rick was able to source a great battery and get it installed & working in great fashion. I understand this repair was done during a supplier change that made it harder to source the battery but Rick put in maximum effort to look after this customer. Just like always. Thank you Rick for amazing service!
Response from the owner:Thank you so much Martin - and NO screw is safe from The Stem!
Michal Jach
2 years ago
Great service center for all your needs quick and reliable service
Response from the owner:Thank you for the support Michal! Was great to work on not one, but TWO Alienware systems for you!
Mark Minggoy
2 years ago
I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch. Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money. Need a fix? This guy is the solution!
Response from the owner:Thank you so much for the great review Mark! Was happy to help you out!
Andy C
2 years ago
Excellent service, great price and very good communication.
Response from the owner:Thank you!
Noosh Tolouei
11 months ago
We’ve taken a few devices to The Stem Support, and every experience has been outstanding. Rick fixed our iPad screen, changed an Apple phone battery, brought a 2015 MacBook back to life, and even revived a 2009 iMac we thought was beyond saving! Both computers had a mix of hardware and software issues, yet everything now runs perfectly — and all for a fraction of what we would’ve paid at Apple. Honest, skilled, and reliable. Highly recommend!
Photo from customer reviewPhoto from customer review
Response from the owner:Wow! We have done a bit of work for you! We appreciate you trusting us and coming back!
Andrew Weicht
2 years ago
I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!
Response from the owner:Thank you so much for the kudos Andrew!
Teri Gottselig
2 months ago
I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.
Response from the owner:Thank you for your understanding Teri, glad we managed to fix it in the end!
Laura Lafont
3 months ago
Very good service. Have had 2 ipads repaired here and both are working great still. Would most definitely recommend Rick to anyone who needs there devices repaired!
Franco Landa
2 years ago
Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price! Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.
Response from the owner:Thank you for supporting my local business!
Andrew Tebbs
8 months ago
Excellent service
Response from the owner:Why thank you Andrew! Always a pleasure taking care of you!

Get it fixed

6415 Bowness Rd NW, Calgary. Monday to Friday 10am to 7pm, Saturday 12pm to 5pm. Call 403-619-9121 or book your repair.

Phone cracked too? See iPhone Repair. For laptops and desktops, see MacBook Repair and Computer Repair.