iPad Screen, Digitizer and Battery Repair in Calgary

iPad Repair Calgary

iPads get dropped off counters, stepped on and thrown by toddlers. They also live in backpacks next to water bottles that were “definitely closed.” We’ve been fixing iPads since the original, which is still the heaviest thing Apple ever made you hold over your face in bed.

The Stem Support is a small shop at 6415 Bowness Rd NW, Calgary. You deal directly with the tech, you get a straight answer on whether your iPad is worth fixing, and you get a lifetime warranty on the parts we install.

Digitizer or LCD? Here’s the difference

This is the question that decides your price, so here it is in plain terms:

  • Digitizer (the glass). The top layer you touch. It looks like simple glass – it is not – it is full of sensors that are just waiting to be touched. If the glass is cracked but the picture underneath looks fine and touch mostly works, it’s usually just the digitizer. On most standard iPads it’s a separate part and the cheaper repair.
  • LCD (the display). The part that makes the picture. Black patches, lines, bleeding colour or a blank screen mean the LCD is damaged too.
  • Laminated displays. On iPad Air, mini (5th gen and up) and every iPad Pro, the glass and display are fused into one assembly. A crack means replacing the whole screen. That costs more, and nobody honest will tell you otherwise.

Bring it in and we’ll tell you which one you have in about two minutes.

iPad repair Calgary

What we fix on iPads

  • Cracked glass and digitizers, including dead spots and ghost touches
  • LCD and full display assemblies, sometimes they are laminated with the digitizer.
  • Batteries. It drains overnight, won’t hold a charge, or the case is starting to bulge. A bulging battery is a safety issue, so bring it in and stop charging it.
  • Charging ports, both Lightning and USB-C
  • Home buttons, power and volume buttons
  • Cameras, speakers and headphone jacks
  • Liquid damage and data recovery

Models we repair

iPad (2nd through 11th generation), iPad Air (1st through M-series), iPad mini (1 through 7), and iPad Pro 9.7″, 10.5″, 11″, 12.9″ and 13″. Older and vintage iPads too, as long as parts exist. We order the part fresh for your repair, so you get the latest production run at current pricing with the maximum warranty. At iPad repair Calgary we have a variety of qualities to offer as well, so if your iPad is simply a YouTube screen, you can save some money on a screen with a lower density of sensors. 

Why bring your iPad here

  • 16 years of experience repairing iPads of every kind – one of the first in Calgary.
  • Lifetime warranty on parts we install.
  • Honest quotes. If a repair costs more than the iPad is worth, we’ll say so. We’d rather keep you as a customer than sell you a bad repair.
  • We’ve been fixing Apple gear since 1995. Our reviews mention iPads more than almost anything else.
  • Local. One shop in NW Calgary, not a mail-away depot.
  • Best iPad repair Calgary.

Common questions

How long does an iPad repair take? Usually a day once the part arrives. We don’t keep a shelf of old stock; we order the newest part for your specific iPad, which gets you better pricing and the longest warranty available.

Can you fix my kid’s school iPad? Yes. We see a lot of them every September.

Will you erase my iPad? No. Screen, battery and port repairs don’t touch your data.

The Stem is the best in class iPad repair Calgary. We’ve been doing since the very first generation iPad was introduced in 2010! Back then it was simple, a spunger and a screwdriver is all you needed! 

What Our Bowness Customers Say

Excellent
The Stem Support4.6
Based on 139 reviews
Maya Oukil
4 months ago
I have taken my phone and my laptops to the stem. Super nice guy who is honest and won’t try to up charge you on anything. Very straightforward and easy interaction. I’ve told everyone I know about the stem because of the care the owner puts into everything. HIGHLY HIGHLY recommend him for any tech issues and he’s an expert in apple products which is a bonus!
Response from the owner:Thank you for the great review Maya! We are always happy to help out wherever we can!
Gord Wittal
2 years ago
Absolutely incredible easy to deal with. Customer service was fantasic. Had answers to all of my questions. And the repair service was fast and efficient with a quick response to getting the parts needed for the repair.
Response from the owner:Thank you so much Gord, always happy to help!
Rowdy Dragons
2 years ago
Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.
Response from the owner:Thank you Rowdy! Was a fun project and seeing the 180 degree change was super satisfying!
Jonathan Winn
5 years ago
Took my old iMac in for an upgrade to RAM and Hard Drive. Rick gave me great instructions as to which hardware items to purchase. I was able to take the machine and parts in one day and pick up the machine the next morning. It is now running like new. Cost was as quoted. Payment by cash or e-transfer not credit card. Overall very satisfied.
Response from the owner:Thanks for the great review Jonathan, we're glad to have helped you!
dfcp13
2 years ago
Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.
Response from the owner:We are so happy to have helped you with your Google Pixel phone!
Julie Groizeleau
2 years ago
5/5 expertise and service! Got the battery of my macbook pro and iphone 11 PRO changed as well as a new screen and screen protector, all work great ! I can finally use my laptop as a laptop and not a desktop, phone screen has same sensitivity as original one, smashed the screen pretty hard a week after and the screen protector still olds and works. Super satisfied and can't compete with the pricing either. Rick was very arranging as per when to get service and fun to talk to! The Stem was recommended to me and I will recommend it no doubt !!
Response from the owner:We love multipoint repairs! Thank you Julie!
Mark Mireault
2 years ago
The Stem Group knows their stuff Went in once for assistance on an iPad that Rick fixed while I waited. Fast and reasonable. Second time was with a laptop that I thought was heading for recycling. One again, Rick got it back in order as good as new. Highly recommend them for your phone and computer repairs. 👍
Response from the owner:Appreciated Mark! Happy to help!
Mark Minggoy
2 years ago
I recently had my ASUS RoG phone repaired by Rick because of a broken screen, and I couldn't be more satisfied with the service. From the moment I contacted him, Rick was professional and efficient, quickly diagnosing the issue and offering a clear solution. The repair was completed faster than I expected, and the quality of the work was top-notch. Rick’s expertise with his craft is evident—he knew exactly what needed to be done and handled my phone with great care. The cost was very reasonable, especially considering the level of service and expertise provided. I highly recommend Rick for any tech repairs. He's skilled, efficient, and offers great value for money. Need a fix? This guy is the solution!
Response from the owner:Thank you so much for the great review Mark! Was happy to help you out!
Samuel Snelling
2 years ago
I have an older laptop that had gotten really slow and the battery would only last about 40 min as well. I was debating whether or not I should just buy a new one vs paying to fix my current one. I took it in to Rick at The Stem to check it out as he was close to me and is a small business. He had the diagnosis done the same day in a couple hours and quoted me a very reasonable amount to fix the issues I was having. I prefer keeping things working than just throwing them away once one small problem occurs. He had my laptop for less than a day which was very appreciated as I use it for both personal and business activities. I’ll definitely reach out to The Stem next time I need work done on my computer or phone.
Response from the owner:It was a great match considering I have the same philosophy! Glad to have kept your old machine running for a bit longer!
Andrew Weicht
2 years ago
I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!
Response from the owner:Thank you so much for the kudos Andrew!
isaac bachelder
2 years ago
After calling a few places, this was by far the best deal. Communication was good, repair was quick and I haven’t had any issues with my phone since. Would gladly go back if I needed to.
Response from the owner:Thank you so much Isaac! Remember, if there is anything, most of our parts have lifetime warranty!
Lily K.
9 years ago
I brought my mid 2010 Macbook Pro to the Apple Store where it froze when they attempted to run diagnostics. The suggestion was to purchase a new laptop, as...
Andrew Reed
2 years ago
Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !
Response from the owner:Hey, if can use our talents to get people sorted out, we've achieved our goal!
Rosemary Johnson
11 months ago
Got my iPhone screen replaced last fall and it was quick and easy and the phone was perfect once I got it back — was able to return to my carrier at the end of my contract with zero issues and this saved me a ton of money.
Response from the owner:We are so happy to hear it worked out! Thank you for coming!
Murray Castle
2 years ago
Rick has helped me with a variety of I.T. “challenges” over the past few years (eg: iMac, iPad, Apple and Galaxy phone issues). He is consistently and patiently solved all my problems - and saved me money by repairing vs replacing. Highly recommend his services.
Response from the owner:Great to have you Murray! We LOVE a challenge!
Princess
2 years ago
I shattered the screen of my surface pro pretty badly. Rick was able to repair my laptop within a couple of days. The laptop looks amazing and runs smoothly. I highly recommend checking the shop out, great prices and amazing quality service.
Response from the owner:We are so happy to have been able to help you out with your Surface!
Teri Gottselig
2 months ago
I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.
Response from the owner:Thank you for your understanding Teri, glad we managed to fix it in the end!
Franco Landa
2 years ago
Update 2024: Rick saved the day again with an LG Velvet screen replacement at the best price! Original: Rick saved the day with an iPhone 7 screen replacement for the best price. He was very accommodating in ensuring that the repair was done soon and it was clear that he knows exactly what he was doing. I know exactly where to go know for any future repairs and feel good about keeping the business local.
Response from the owner:Thank you for supporting my local business!
Jackie
2 years ago
Rick at Stem is awesome! Great service for a great price! My go to tech guy! Love he brings his fig to work too!
Response from the owner:My fig? Lol.. I'm sure you are referring to the Fufu! Thank you for the kudos, look forward to helping you at anytime in the future!
Ben Tibbitt
3 years ago
Knowledgeable, well equipped, and very friendly service.
Response from the owner:Thank you so much! We are happy to have been able to help you!
Evan Blackwell
2 years ago
Rick was very professional and did a great job fixing the glass in my AppleWatch 7. He even followed up to make sure everything was as working as it should be. Highly recommend the Stem for your device repair needs!
Response from the owner:Thank you so much Evan, glad to have been able to help you out!
Wince BU
6 years ago
He knows what he's doing and stands behind his work.
Response from the owner:Thank you Wince, we do what we feel best!
Tanisha Rogers
3 years ago
I came in because my computer wouldn’t start at all and left with a working and fast computer, practically brand new! I recommend for fast service, great communication and customer service! Thank you
Response from the owner:Tanisha... we frown upon computers leaving our shop slower then when it entered.. so we're happy with mission accomplished!
Michal Jach
2 years ago
Great service center for all your needs quick and reliable service
Response from the owner:Thank you for the support Michal! Was great to work on not one, but TWO Alienware systems for you!
Richard Bennett
2 years ago
Great place to have your device repaired
Response from the owner:Thank you so much Richard!

Get it fixed

6415 Bowness Rd NW, Calgary. Monday to Friday 10am to 7pm, Saturday 12pm to 5pm. Call 403-619-9121 or book your repair.

Phone cracked too? See iPhone Repair. For laptops and desktops, see MacBook Repair and Computer Repair.