Apple most certainly isn’t perfect, and things do slip past quality control… more often then not, they step up to satisfy customers. Staingate is one such example.. on 2013-2015 MacBooks, the antireflective coating on the LCD would sometimes wear off, leaving a rather nasty looking “stain”.
Not how I want my $2,000 machine to look…
Staingate Program Extended
Though they are not making it public, Apple will indeed replace your stained MacBook screen for 4 years from original purchase date. Though as each month in the year passes, feel and fewer of the 2013 models are covered, the following models are still eligible:
- MacBook Pro (13-inch, Early 2013)
- MacBook Pro (15-inch, Early 2013)
- MacBook Pro (13-inch, Late 2013)
- MacBook Pro (15-inch, Late 2013)
- MacBook Pro (13-inch, Mid 2014)
- MacBook Pro (15-inch, Mid 2014)
- MacBook Pro (13-inch, Early 2015)
- MacBook Pro (15-inch, Mid 2015)
- MacBook Pro (13-inch, 2016)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (13-inch, 2017)
- MacBook Pro (15-inch, 2017)
- MacBook (12-inch, Early 2015)
- MacBook (12-inch, Early 2016)
- MacBook (12-inch, Early 2017)
The really good news is that if you have an eligible model, and you PAID to have it fixed… you may be up for a refund!
So, head to the Apple support page and book a Genius Bar appointment to get your screen fixed up ship shape! HOWEVER, since this hasn’t been made public, some lackeys may not realize, you can request to escalate the situation to a senior manager.
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